Secret Shopper

Insights Into The Consumer Experience

Are you delivering on the promises made to your customers? Let us help you find out. We can quickly cycle through the entire consumer experience, trying out your products and services first hand, all the while identifying the strengths in your offerings, as well as areas for potential improvement.  The recommendations you'll receive will be direct ways to improve customer satisfaction and bolster the bottom line.


1990 - Present - The Innovation Center Inc.